Frequently Asked Questions

Please read our FAQ before sending us a message.

Delivery charges vary by fulfilment partner. Regalia costs £5.95, Provincial items cost between £2.95 and £5.95 depending on the size of order and items. Clothing and footwear ships on standard delivery at £5.95 or express delivery at £10.95.

Please note Regalia, Clothing, Footwear and Provincial merchandise each ship separately.

We accept all major credit and debit cards via Stripe, PayPal, Applepay and Googlepay. You can also spread your payments with PayPal Credit.

Please note we cannot accept cheque, cash or bank transfer. All orders must be placed and paid for online, we cannot accept orders by post, email or telephone.

Deliveries typically take 3-5 working days, however clothing is available on an express delivery service at a slightly higher cost, in which case you should receive your delivery in 1-2 working days.

Some Regalia is manufactured to order, these items are shown with typical delivery times on their product page.

Please note Regalia, Clothing, Footwear and Provincial merchandise each ship separately.

Delivery is charged per fulfilment partner as follows:

Clothing – standard delivery 3-5 business days £5.95, express delivery 1-2 business days £10.95

Regalia – £8.75

West Riding Provincial Merchandise – £3.95

Data is stored on secure servers with payment processing undertaken by major payment platforms including Stripe and PayPal, we do not store or have access to your payment card data ourselves.

Your order is passed to our fulfilment partner who will pack and ship your order directly to you. In the case of Provincial items, these will be shipped from your Provincial office or merchandise manager.

Please note Regalia, Clothing, Footwear and Provincial merchandise each ship separately.

Our telephone support line is 0113 460 2096 which will route you to the correct support team at our fulfilment partner for the product type you’ve ordered.

Please note you cannot place orders by telephone and enquiries about Provincial merchandise can only be submitted online.

You will receive an order confirmation which serves as your invoice.

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    We hope our FAQs answer your question, if not please message us using the above form. Note we are a not for profit organisation staffed by volunteers, we will respond to you as promptly as we can, we aim to reply within 2 business days.

    For an immediate enquiry about clothing or regalia please telephone 0113 460 2096